UWplus property
REGISTRATION OF VACANT PROPERTY
Complete a UW paper application form as follows (either version of the form may be used)
Ignore all boxes other than the following -
CUSTOMER DETAILS
Enter the surname of the property owner n the 'Surname' box
Enter the first name of the property owner in the 'First Name' box
Enter the property owner's date of birth in the 'Date of Birth' box
Enter the PROPERTY address in the 'Billing Address' box
Enter the PROPERTY postcode in the 'Post Code' box
Enter 'New Occ' in the 'Years at the address' box
Enter the property owner's contact number in the 'Contact number...' box
Enter the property owner's email address in the 'Email address' box
Note: if the property is owned by a Company rather than an individual the name must include the words 'Lettings Agent', 'Estate Agent', 'Property Management' or similar otherwise the data entre will assume that it is a business and not a domestic application - if these words do not form part of the company name please add them in brackets.
ELECTRICITY
Tick the box
Enter either -
- The 'S' number (from a bill) if available,
- the meter serial number (from the meter itself if the 'S' number is not available)
- 'PREPAY' if this is a prepay card or key meter
(This box may be left blank if the meter is a credit meter and neither the 'S' number or the serial number are known - this does however cause a delay)
GAS
Tick the box if there is a gas supply - if no gas supply leave this area blank
Enter either -
The 'M' number (from a bill) if available,
the meter serial number (from the meter itself if the 'M' number is not available)
'PREPAY' if this is a prepay card or key meter
(This box may be left blank if the meter is a credit meter and neither the 'M' number or the serial number are known - this does however cause a delay)
Energy Q1 - it is not necessary to provide a bill
Energy Q2 - tick 'Owner Occupied'
Service Introduced By
Enter your Executive Name (Company Name) and Executive ID number
DIRECT DEBIT
Q1 Enter the Name, Town and Postcode (if known) of the property owner's Bank Account
Q2 Enter the name in which the account is held. N.B. This MUST be the same as the property owner's name under 'Customer Details'
Q3 Enter the bank Sort Code
Q4 Enter the bank account number
Turn the form through 90 degrees and in the white space between the two columns write in
All bills and correspondence for this property to be sent to: enter the address where the property owner wishes to receive the bills
Energy supply to be charged by VARIABLE DIRECT DEBIT - meter readings will be supplied monthly (not necessary if both meters are prepay)
The form must then be signed by the property owner in two places
The box containing the work 'CONTRACT' in grey letters just below the Check List section
The box marked 'SIGN HERE' in the Direct Debit section
Give the blue copy to the property owner and retain the pink copy for your records and either
Send the white copy by post to Utility Warehouse using a pre-printed label
Scan the form and send it as an e-mail attachment (ideally in .pdf format) to signup@telecomplus.co.uk copied to uwplus@uwclub.net.
The property will then be registered in the OWNER'S NAME
The owner will receive and pay all bills incurred while the property is vacant including Utility Warehouse Club membership (£1.50 per month + VAT)
The property will be added to your customer count as soon as the form is processed and the Company will receive Customer Gathering Bonus (CGB) for the services
When the services go live the Company will start to receive Customer Volume Commission (CVC) monthly based on the energy usage at the property.
Note that services will not go live for at least 4 weeks (electricity) and 6 weeks (gas) - neither billing nor commission will commence until the services go live.
Return to Register a Vacant Property, Register a New Occupier, Register an Existing Occupier, Register an Occupier Leaving